Shipping And Returns

At Tie It Up, we understand that the shipping and return processes are critical components of the customer experience. Our policy is designed to ensure that our customers receive their products in a timely manner while also providing a straightforward return process if needed.

 

Shipping Information:
We offer a variety of shipping options to accommodate our customers' needs. Standard shipping typically takes 5-7 business days, while expedited shipping options are available for those who require faster delivery. Our shipping partners are selected based on their reliability and efficiency, ensuring that your order arrives safely and promptly.

All orders are processed within 1-2 business days. Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the status of your shipment. It is important to note that shipping times may vary based on location and external factors such as weather conditions or holidays.

 

International Shipping:
We are pleased to offer international shipping to select countries. Delivery times for international orders may vary significantly based on the destination and customs processing times. Customers are responsible for any customs duties or taxes that may apply upon arrival in their country.

 

Returns Policy:

We do not take any exchanges or returns until and unless the product you have received is damaged and you have provided us 360 degree open video of the parcel opening 

To initiate a return, please contact our customer service team, who will provide you with a return authorization and instructions on how to proceed. Customers are responsible for return shipping costs unless the item received was defective or incorrect. In such cases, we will cover the return shipping expenses.

Exchanges:
We currently do not offer exchanges.

At Tie It Up, we are committed to providing quality products and exceptional customer service. Our shipping and returns policy reflects our dedication to ensuring a positive shopping experience for our customers.